A site that stays online, updated, and yours, without you thinking about it.

WordPress ships updates constantly, and they carry security patches and bug fixes, not just new features. Skipping them is the single most common way sites get compromised. We apply them weekly, staged and tested on a copy first, so your site stays current without ever gambling the live version.

Every change goes through a version control system before it reaches your site, so there's a full history of what changed and when. If anything ever needs to be undone, we roll back to a known-good state in minutes instead of reconstructing from memory.

Your plan includes the premium plugin licenses we hold agency subscriptions for, so you stop paying separately for tools your site depends on. Ask us for the current list and we'll tell you which of yours are covered.

Your site is watched for viruses, malware, and intrusion attempts through our ongoing Sucuri partnership. The monitoring runs continuously in the background, so problems get caught while they're still small.

Every day the site is scanned for malware, known vulnerabilities, and signs of intrusion. Daily matters: exploits for popular plugins are typically weaponized within hours of going public, and a scan from last month tells you nothing about today.

If something does get through, we clean the infection, repair the damage, and restore the site as part of your plan, not as a separate emergency bill. Included from the Business plan up. On Starter, we'll assess the damage and quote the cleanup honestly before touching anything.

Backups are generated and stored on a separate, secured cloud server, never on the same machine as your site. If anything goes wrong, we restore from a recent point in minutes. A backup that lives on the server that just failed isn't a backup.

Pingdom, our monitoring partner, checks your site around the clock. The moment it stops responding, we get an alert and start investigating, usually before anyone on your team has noticed anything was wrong.

Broken links and 404 pages quietly hurt your search rankings and lose leads that were one click from converting. We check for traffic leaks and dead links as part of the regular maintenance rhythm and fix what we find.

Once a month we audit the site for performance issues and report what we find in plain language. Slow pages cost conversions before they cost anything else, so speed is treated as a health metric, not a nice-to-have.

Beyond checking, we actively work on speed every month: image weight, caching, script bloat, whatever is currently the biggest drag. Pages that load in under 3 seconds, especially on mobile, keep visitors that slower sites lose immediately.

A monthly pass over titles, metadata, and on-page structure so the site keeps earning organic traffic. Ads stop the moment you stop paying for them; search traffic compounds, and this keeps it compounding.

Every week you get a report in your inbox: what was updated, what was scanned, what changed, and whether anything needed fixing. You always know the work is happening without having to ask.

Email us anything. During business hours we typically reply within 1 to 2 hours, and anything sent outside them is picked up first thing when we're back.

Business and Maintain Plus clients get a shared Slack channel with us, which in practice means faster back-and-forth than email threads. Ask a question where you already work and get the answer the same way.

Maintenance clients get a reduced hourly rate on work beyond the plan's scope: small edits, tweaks, and minor features. Most requests turn around within 24 to 48 hours, with rush support available when something can't wait.

Maintain Plus requests go to the front of the queue, straight to the developer. You also get dedicated consultations from someone who actually knows your site and its history, and who recommends improvements before you have to ask.

We host the site on our own managed infrastructure, tuned specifically for WordPress, with a 99.9% uptime guarantee. Migrating onto our servers is free, and from then on hosting stops being your problem entirely.

Stores and custom web applications get extra care: updates are staged and tested against your actual checkout and custom functionality before anything ships. An update that breaks a blog post is annoying; one that breaks checkout costs money by the hour.