FAQ

The questions that come up before every project.

Cost, timelines, platforms, and how we work. Anything specific to one service is answered on that service's own page, linked below. Can't find yours? and we'll answer it directly.

Common questions

What platforms do you build on?

Whatever fits the project: Webflow, Wix, or Squarespace for no-code builds, or fully custom development on Astro, WordPress, or Shopify. We pick the stack based on what the business actually needs, not what we're most used to reaching for.

Do you offer support after launch?

Yes. Web Maintenance & Security is one of our core services: core updates, backups, uptime and security monitoring, with pricing shown directly on that service page.

How long does a typical project take?

It depends on scope. A no-code site can move in days, while a custom build or a full SEO/CRO engagement takes longer. We'll give you a real timeline once we understand what you're building, not a generic estimate.

How much does a website cost?

The most useful starting point is your budget. Tell us the number you have in mind and we'll tell you honestly what it can get you: the scope we'd recommend and the stack that makes the most of it. No budget in mind yet? That's fine too. Describe what you're building and we'll review it and come back with a scoped quote, usually within a day. The one exception is Web Maintenance & Security, which has fixed monthly plans listed on its page.

Can you improve our existing site instead of rebuilding it?

Yes. A lot of our work starts with a site that already exists: speed and SEO fixes, conversion improvements, tracking cleanups, or ongoing maintenance. We only recommend a rebuild when fixing the current site would cost more than starting clean.

Do you work with international clients?

Yes, most of our clients are outside the Philippines. We keep collaboration friendly across time zones: clear written updates, recorded walkthroughs, and scheduled calls when a conversation is faster.

Is Primo Collab an agency or a freelancer?

We're a small, focused team: not a single freelancer, and not a large agency. You work directly with the people actually building your project.

Questions about a specific service

Each service page answers its own questions, next to the pricing and process they refer to.

Still have a question?

If it's not covered here, just ask. We'll give you a real answer, not a runaround.